By Henry C. Metcalf, L. Urwick
Mary Parker Follett was once a in demand company thinker of the interval, who agreed with Sheldon in regards to the have to emphasize human elements in administration, yet putting better pressure at the have to advance a technology of cooperation.
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Additional resources for Early Sociology of Management and Organizations: Dynamic Administration: The Collected Papers of Mary Parker Follett
Circular behaviour as the basis of integration gives us the key to constructive conflict. 7 Cf. ” 18 CONSTRUCTIVE CONFLICT Obstacles to Integration Finally, let us consider the chief obstacles to integration. It requires a high order of intelligence, keen perception and discrimination, more than all, a brilliant inventiveness; it is easier for the trade union to fight than to suggest a better way of running the factory. You remember that the Socialist Party in Italy had a majority before Mussolini came in.
Lord Shaw, chairman of the Coal Commission, put it as one of the essentials in arbitration that both sides should genuinely desire agreement. Here we get a very direct lesson from psychology. The psychiatrist tells his patient that he cannot help him unless he is honest in wanting his conflict to end. The “uncovering” which every book on psychology has rubbed into us for some years now as a process of the utmost importance for solving the conflicts which the individual has within himself is equally important for the relations between individuals, or between groups, classes, races, nations.
Room D for complaints,” she replied. “But I don’t wish to make a complaint,” I said. ” and we had a chat about it. I think that the “grievance committees” which exist in most factories are a mistake. I do not like the “trouble specialists” of the Ford plant. ” If you will get lists of these so-called “disputes,” you will find that often they have not so much of the fight element in them as this word implies. But much of the language expressing the relation between capital and labour is that of a fight: “traditional enemies,” the “weapon of the union,” etc.